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Portico

AI Claim Intelligence Platform • Live 24/7

Automated Intake & Claim Build-Out for Personal Injury Firms.

Our AI agents answer accident inquiries in under 20 seconds, qualify liability, gather preliminary records, and deliver signed, analyzed cases directly to your firm's CMS.

See How It Works

Demo bookings are for law firms, medical networks, and enterprise partners. Portico is an AI technology and advertising infrastructure provider, not a law firm.

Intake · Sample session

2:14 AM CT

SMS · replied in 18s

Claimant2:14 AM

I was just rear-ended on I-35... what do I do?

Portico AI18s

Are you hurt? I can document your incident and match you with local counsel tonight.

Live claim status

Firm view

  • Liability Qualified
  • Police Report & Photos Gathered
  • Claim Strength Score: 84/100
  • Retainer E-Signed

Structured file ready for CMS handoff.

Demonstration of a 2:14 AM intake. Not a live claimant, not a filed claim, and not a case result.

How it works

Three steps from the first message to a CMS-ready file.

Every inquiry follows the same path. The claimant never gets a self-serve account, and this website never accepts the claim.
  1. 01

    Instant 24/7 Intake

    AI voice, SMS, and web agents respond in seconds in English and Spanish—eliminating missed after-hours leads.

  2. 02

    Automated Claim Build-Out

    The system collects incident details, flags risk factors, scores case valuation, and schedules same-day telehealth injury evaluations.

  3. 03

    Counsel Handoff & CMS Sync

    Qualified claimants e-sign retainers on day one, and a complete, structured case file is pushed directly to your partner firm's Case Management System.

Platform capabilities

What the engine does before anyone at the firm opens the file.

Four operating capabilities. Each one shows up in the case file, not as a separate add-on.

Zero Missed Calls

24/7/365 coverage with sub-20-second response times across phone, SMS, and web.

Response target

Phone
< 20s
SMS
< 20s
Web
< 20s

Coverage window: 24/7/365, including after midnight.

Bilingual AI Agents

Native-level intake in English and Spanish so claimants understand every step.

ENI was just rear-ended on I-35. What do I do?

ESMe acaban de chocar por detrás en la I-35. ¿Qué hago?

The claimant hears their language. The firm file stays structured in the fields your CMS expects.

Same-Day Medical Triage

Direct integration with partner telehealth providers for rapid, court-ready injury documentation.

Same-day window

Telehealth injury evaluation

Partner provider · scheduled the day of the inquiry

Documentation returns to the case file. Portico does not diagnose or treat.

Pre-Analyzed Case Files

Automated timeline mapping, medical bill aggregation, and liability scoring before an attorney ever picks up the file.

Incident timeline
Mapped
Medical bills
Aggregated
Liability score
On the file
Attorney review
Not started

Coverage & compliance

What the platform covers, and the lines it does not cross.

Portico runs intake and claim build-out for personal injury firms and the medical providers who document those injuries. The limits below are part of the product.

Channels and hours

Phone, SMS, and web. English and Spanish. 24/7/365.

The operating target is a response in under 20 seconds, including nights and weekends, so an after-hours inquiry does not sit in voicemail until the next business day.

Who can book

Law firms, medical networks, and enterprise partners.

The only action on this website is a demo request. There is no consumer account and no form that files an injury claim or uploads medical records.

What Portico is

Technology and advertising infrastructure. Not a law firm.

Partner counsel and clinicians stay independent. Reading this site or booking a demo does not create an attorney-client or provider-patient relationship.

Operating rules on every inquiry

Scripts, consent language, and market rules are reviewed with your counsel during onboarding. Portico does not give legal advice about TCPA, state advertising rules, or your campaign.

  1. 01The agent identifies itself as an automated system at the start of the conversation.
  2. 02Before any introduction to counsel, the agent states that the platform is technology and advertising infrastructure, not a law firm.
  3. 03Outbound calls and texts run only under the consent, time-window, and opt-out rules your counsel approves. A stop request is honored on that channel.
  4. 04If a claimant signs a retainer, they sign with the independent law firm. They do not retain Portico.
  5. 05Medical evaluations are booked with partner telehealth providers. Portico does not diagnose, treat, or create a provider-patient relationship.
  6. 06A claim-strength score is decision support for the receiving firm. It is not a valuation, a settlement figure, or a prediction of outcome.

FAQ

Questions managing partners ask before a demo.

Direct answers. State-specific advertising rules and your CMS edition are covered in the walkthrough, with your counsel in the loop.

Portico delivers a structured case file: incident facts, documents collected, liability flags, the claim-strength score, retainer status, and medical-evaluation scheduling. Litify, Filevine, and Clio are the systems we map first. On the demo we review your matter fields, document types, and who on your team receives the handoff. The connection — API, secure export, or a staged queue — depends on your CMS edition and the access your administrator can grant. Portico does not replace your case management system.

Portico is an AI technology and legal intake and advertising infrastructure provider. We are not a law firm and we do not give legal advice or representation. The platform can introduce a qualified claimant to an independent partner law firm and to a medical provider. Those organizations decide whether to accept the matter, under their own engagement terms. Booking a demo is a product walkthrough for firms, medical networks, and enterprise partners. It is not a request for legal help.

Agents use scripts your firm approves. The agent identifies itself as automated, states that the platform is technology and advertising infrastructure rather than a law firm, and presents that disclosure before any counsel introduction. Outbound calls and texts are placed only after the consent event your counsel specifies, inside the hours you set, and a STOP or equivalent opt-out is honored on that channel. Portico does not provide a legal opinion that a campaign is compliant. Your counsel reviews the scripts, consent language, and market rules during onboarding.

A regional firm usually starts with one office: phone and SMS numbers, English and Spanish scripts, the disclaimer block, the retainer template, and a field map into the CMS, then a supervised pilot after those pieces are signed off. A national firm adds office-level routing, market-specific scripts, Spanish coverage by geography, and a CMS sandbox before production traffic. The demo is where we look at your volume and name that sequence. There is no self-serve launch from this website.